MassMutual Fall Internships - 2011

(High School Seniors)

 

 

MassMutual’s Fall Internship program is opened to students who are MassMutual Academic Achievers and will be entering their Senior year of high school in the fall. 

 

 

Students who are chosen for an internship will earn $10.00 a hour at 10 hours a week for 10 weeks not to exceed 100 hours of internship experience. The 2011 program offers a range of internship opportunities in a number of departments ranging from IT, marketing, customer service, etc.

 

The attached assignment descriptions outline  internships to be filled by students in the Springfield Public School System.  Please check back daily as more internship opportunities are expected to be added.

  

Questions about the program?  Contact Pamela Mathison at 413-744-2169, or email pmathison@massmutual.com

 

 

Please scroll down to view job descriptions! 

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB #1

 

 

BU/CU and Department (no abbreviations please): 

 

Retirement Services/Operations Account Management

 

 

Number of interns requested:          1

 

 

Ideal Schedule for Intern(s) (after 2:30p.m.)  2:45 p.m. to 4:45p.m.

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

 

Major Responsibilities for intern(s): 

·         Job Shadow Account Manager Role

·         Clerical Support – copying, running errands and packing participant/client mailings.

·         Typing in Word and generating letters.

·         Excel formatting and data entry

·         Assist with Auditor’s Requests

·         Assist with Projects

·         May perform basic research to obtain information from system.

 

Intern(s) must/should have the following skills and abilities:

·         Microsoft Office Skills in Word, Excel, and Outlook

·         Organizational Skills

·         Communication Skills

·         Creative Problem Solving Skills

·         A Team Player

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB #2

 

 

BU/CU and Department (no abbreviations please): 

 

USIG, USIG Finance, Platinum Team

 

Number of interns requested:          1

 

 

Ideal Schedule for Intern(s) (after 2:30p.m.)  2:30 p.m. to 5:30 p.m. we are flexible

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

 

Major Responsibilities for intern(s): 

1.      Transfer Agency financial data

2.      Reconcile Agency expenses to Home Office records

3.      Generate and distribute agency financial data

4.      Complete preliminary reviews of  Agency accounting transactions

5.      Update team spreadsheets with key Agency financial data

 

 

Intern(s) must/should have the following skills and abilities:

1.      Be proficient in MS Office applications.  Specifically, Word, Excel and Outlook

2.      Possess strong organizational skills

3.      Have strong attention to detail.

4.      Work efficiently in a face-paced office environment.

5.      Have a genuine interest in Accounting / Finance related work.

6.      Be a team player

7.      Have a good sense of humor.

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB #3

 

 

BU/CU and Department (no abbreviations please):

 

USIG – New Business Claim and Service Operations – DI and EB Post Issue Services

 

 

Number of interns requested:           1

 

Ideal Schedule for Intern(s) (after 2:30p.m.)  2:30-3:00 p.m. to 5:00 p.m.

This position is at our Enfield Campus

 

Requirements for all student interns:

·        Attend general orientation program

·        Obtain security badge and observe all security rules and requirements

·        Strictly follow company confidentiality policies

·        Conform with daily attendance policy

·        Be a team player

·        Have fun and enjoy learning

 

Major Responsibilities for intern(s): 

 

  • Processes service requests to support DI and EB customer requests
  • Handles problem resolution with internal and external business clients.  Consults with appropriate resources to determine and evaluate situations to identify action required in accordance with corporate and regulatory requirements.
  • Manages projects to support continuous improvement of client/department procedures and process.
  • Meets agreed upon turnaround times on service requests and quality goals of those requests

 

Intern(s) must/should have the following skills and abilities:

  • Drive for success with proven interpersonal and communication skills.
  • Strong organizational skills – ability to multi task effectively in a fast paced environment, maintain flexibility in meeting aggressive deadlines and changing priorities.
  • Ability to collaborate with customers and internal partners; strong negotiation and influencing skills.
  • Displays flexibility, positive attitude and ability to adapt in a changing business environment.
  • Excellent written and verbal communication skills
  • Strong analytical skills- attention to detail needed.

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB #4

 

 

 

BU/CU and Department (no abbreviations please): 

 

USIG Life and Annuity Post Issue Service & Claims

 

 

Number of interns requested:          1

 

 

Ideal Schedule for Intern(s) (after 2:30p.m.)  __3 p.m. to 5p.m.

This position is at our Enfield Campus

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

 

Major Responsibilities for intern(s): 

1. Updating beneficiary information into our mainframe system where the beneficiary information is missing

 

 

     Intern(s) must/should have the following skills and abilities:

1. Data entry skills

2. Reviewing – the application file will need to be reviewed in order to find the last beneficiary information

3. Attention to detail

4. Organization

5. Able to take attention

 

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE Job #5 & #6

 

 

BU/CU and Department : 

 

USIG Life & Annuity, Service & Claims

 

 

Number of interns requested:          2

 

 

Ideal Schedule for Intern(s) (after 2:30p.m.)  3:00 p.m. to 5:00 p.m.

These 2 positions are located at our Enfield Campus.

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

 

Major Responsibilities for intern(s): 

1. Archiving paid claim files to box storage-data entry

2. Simple report reconciliation-validating pending claims in tracking system

3. Annuity Client letters

 

 

 

Intern(s) must/should have the following skills and abilities:

1. basic computer skills

2. attention to detail-data entry

3. good verbal communication skills

 

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB #7

 

 

BU/CU and Department (no abbreviations please): 

 

Community Responsibility – Life Company Marketing - USIG

 

Number of interns requested:          1

 

 

Ideal Schedule for Intern(s) (after 2:30p.m.)  3:00 p.m. to 5:00 p.m.

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

 

Major Responsibilities for intern(s): 

1. Update information in Gifts On-Line.  (Intern will be trained)

2. Work on developing procedure for progress reports

3. Work on developing manual on Gifts On-Line (based on their knowledge)

4. Budget

5. Assist with other Community Responsibility Projects as needed

 

 

Intern(s) must/should have the following skills and abilities:

1. Computer experience (knowing how a database works and navigate in an on-line system).

2. Computer skills such as:  Word, Outlook and Excel

3. Good communication skills

4. Willingness to change tasks if needed

5. Ability to learn a new computer system and take notes.

6. Punctuality and interest.

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

CYIE JOB #8

 

BU/CU and Department (no abbreviations please):

Enterprise Technology Organization/IT Workplace Performance

Number of interns requested: 1

Ideal Schedule for Intern(s) (after 2:30p.m.) 3 p.m. to 5 p.m. (but open to alternatives)

Requirements for all student interns:

  • Attend general orientation program
  • Obtain security badge and observe all security rules and requirements
  • Strictly follow company confidentiality policies
  • Conform with daily attendance policy
  • Be a team player
  • Have fun and enjoy learning

 

Major Responsibilities for intern(s):

1. Enter links for Learning Maps (with instruction)

2. Customer support for IT Learning activities and system

3. Administrative support of learning registration

4. General support of IT Learning and Business Readiness activities

 

Intern(s) must/should have the following skills and abilities:

1. MS Office skills – competent with Word, Excel and PowerPoint

2. Strong written and verbal communication skills

3. Detail-oriented

4. Ability to manage multiple assignments at the same time

5. Technical interest/aptitude a plus

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB #9

 

 

BU/CU and Department (no abbreviations please): 

Corporate Human Resources/Strategic Recruiting

 

  

Number of interns requested:          1

 

 

Ideal Schedule for Intern(s) (after 2:30p.m.)  3 p.m. to 5 p.m.

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

 

Major Responsibilities for intern(s): 

1. Project Management

2. Communicate with Strategic Partners/Follow up

3. Analyze/Research Benchmark Data

4. Create/Update Presentation

5. Administrative Responsibilities

 

 

     Intern(s) must/should have the following skills and abilities:

1. Strong writing and verbal communications skills

 

2. Proficient in Power Point/Excel

3. Good Organizational skills

4. Analytical

5. Self Starter

6. Ability to Multi-Task

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB #10

 

BU/CU and Department (no abbreviations please): 

US Insurance Group Finance - Financial Planning & Analysis

 

 

Number of interns requested:          1

 

 

Ideal Schedule for Intern(s) (after 2:30p.m.)  _2:30 p.m. to 5:00 p.m.

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

 

Major Responsibilities for intern(s): 

1. Assist with insurance market research

2. Assist with strategic review projects

 

 

    Intern(s) must/should have the following skills and abilities:

1.  Must be able to use Excel, PowerPoint

2.  Have an interest in Finance

 

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB #11

 

 

BU/CU and Department (no abbreviations please): 

US Insurance Group Finance and Risk Management

 

 

Number of interns requested:          1

 

 

Ideal Schedule for Intern(s) (after 2:30p.m.)  3:00 p.m. to 5:00 p.m.

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

 

Major Responsibilities for intern(s): 

1.  Help to prepare Excel spreadsheets used to analyze expenses and staffing

2.  Update models with rates for expense provision and allocations

3.  Help to prepare/update expense-related presentations and models

 

 

Intern(s) must/should have the following skills and abilities:

1. Strong math skills

2. Ability to use Microsoft Excel       

3. Ability to use Microsoft PowerPoint

4. Knowledge of Microsoft Access preferred

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB #12

 

 

BU/CU and Department (no abbreviations please): 

US Insurance Group Finance – Information Technology Finance

 

 

 

Number of interns requested:          1

 

 

Ideal Schedule for Intern(s) (after 2:30p.m.)  _2:30 p.m. to _4:30 p.m.

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

 

Major Responsibilities for intern(s): 

1. Input technology expense information into Excel spreadsheets

2. Help to track invoice payments

 

 

Intern(s) must/should have the following skills and abilities:

1. Strong computer skills including using Microsoft Excel

2. Good analytical skills

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB #13

 

BU/CU and Department (no abbreviations please):  U.S. Insurance Group Finance

 

 

Number of interns requested:          1         

 

 

Ideal Schedule for Intern (s) (after 2:30p.m.)  2:30 p.m. to 5:00p.m.

This position is at our Enfield campus.

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

 

Major Responsibilities for intern(s): 

1. Support development of Microsoft SharePoint site for USIG Finance organization

2. Help determine content and design presentation on SharePoint site

3. Help migrate content from LAN to SharePoint site

4. Participate in rollout of SharePoint site to USIG Finance and provide training as needed

5. Support USIG Finance team in reviewing Cost Benefit Analysis to provide financial assessment of investment opportunities for technology projects

 

 

In Intern(s) must/should have the following skills and abilities:

1. Familiarity with website capabilities

2. Creativity with written and graphic presentation

3. Organization skills

4. Math skills

5. Analytical skills with attention to detail

6. Proficiency with Microsoft Office suite

 

Job Description for MassMutual

Center for Youth Employment and Internship (CYIE)

2011 Program

 

CYIE JOB#14

 

 

BU/CU and Department (no abbreviations please): 

Human Resources/ Employee Relations & Compliance

 

 

Number of interns requested:          1         

 

 

Ideal Schedule for Intern (s) (after 2:30p.m.)  3:00 p.m. to 5:00 p.m.

 

Requirements for all student interns:

·         Attend general orientation program

·         Obtain security badge and observe all security rules and requirements

·         Strictly follow company confidentiality policies

·         Conform with daily attendance policy

·         Be a team player

·         Have fun and enjoy learning

 

Major Responsibilities for intern(s): 

1.      Assist with coordination of the Statement of Respect

2.      Assist with certain Employee Relations Audits (e.g., Overtime/Attendance)

3.      Research and draft training modules on various Employee Relations topics (e.g., manager personnel files)

4.      Assist with Human Resources on boarding training

 

In Intern(s) must/should have the following skills and abilities (or ability to learn these skills):

1.      Attention to detail

2.      Strong verbal and communication skills

3.      Experience with Excel, Word and PowerPoint

4.      Ability to research data

5.      Ability to develop presentations

6.      Trustworthy, acts with integrity